Hallo zusammen.
Wir haben 2 baugleiche Terminalserver unter Windows Server 2008 R2 im Einsatz. Einer von beiden hat alle Updates anstandslos installiert, jedoch der andere zickt rum. Der IE10 via WSUS schlägt immer fehl, Code 9C59.
Hier mal der Auszug aus dem Log zur Installation:
Installation Failure: Windows failed to install the following update with error 0x80070643: Internet Explorer 10 for Windows Server 2008 R2 for x64-based Systems.
- EventData
errorCode 0x80070643
updateTitle Internet Explorer 10 for Windows Server 2008 R2 for x64-based Systems
updateGuid {5E174B97-938E-41B7-9428-B2F9978DDD2D}
updateRevisionNumber 204
Hier noch die Infos aus dem IE10_main.log:
00:00.000: ====================================================================
00:00.000: Started: 2014/01/14 (Y/M/D) 17:14:33.665 (local)
00:00.000: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.000: Command line: "C:\Windows\SoftwareDistribution\Download\Install\WU-IE10-Windows7-x64.exe" /WSUS
00:00.000: INFO: Setup installer for Internet Explorer: 10.0.9200.16521
00:00.016: INFO: Previous version of Internet Explorer: 9.0.8112.16526
00:00.031: INFO: Checking if iexplore.exe's current version is between 10.0.8100.0...
00:00.031: INFO: ...and 10.1.0.0...
00:00.031: INFO: Maximum version on which to run IEAK branding is: 10.1.0.0...
00:00.031: INFO: iexplore.exe version check success. Install can proceed.
00:00.031: INFO: Operating System: Windows Server: 6.1.7601 (Service Pack 1)
00:00.031: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:00.031: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:00.031: INFO: Trying to extract ID: 7006 (0) as "IE10-neutral.Extracted.cab"
00:00.577: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:00.874: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE18E1C.tmp\Spelling_en.msu.
00:00.874: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:01.170: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE18E1C.tmp\Hyphenation_en.msu.
00:01.170: INFO: Trying to extract ID: 7128 (1033) as "IE10-support.cab"
00:02.434: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE18E1C.tmp\IE10-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE18E1C.tmp\HardwareBlockingList.xml"
00:02.512: INFO: Hardware support check succeeded. Installation will continue.
00:02.512: INFO: Windows 7 operating system detected.
00:02.512: INFO: Service pack major: 1
00:02.512: INFO: Service pack minor: 0
00:02.512: INFO: Service pack name: Service Pack 1
00:02.527: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16492 (True)
00:02.527: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.22436 >= 6.1.7601.21863 (True)
00:02.543: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
00:02.574: INFO: Version Check for (KB2731771) of C:\Windows\System32\kernel32.dll: 6.1.7601.18229 >= 6.1.7601.17932 (True)
00:02.574: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:02.574: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:07.535: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE18E1C.tmp\IE-Spelling-en.cab
00:07.535: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE18E1C.tmp\IE-Hyphenation-en.cab
00:07.535: INFO: Waiting for 0 prerequisite downloads.
00:07.566: INFO: The neutral pack was not successfully downloaded from the internet. Installation will continue using the extracted package.
00:07.597: INFO: No reboot logic message NrApiStart(0), lParam=0x001a2780 returned 0x00000000.
00:07.925: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
00:07.925: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
00:07.925: INFO: Installing with the extracted package. C:\Windows\TEMP\IE18E1C.tmp\IE10-neutral.Extracted.cab
00:07.940: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE18E1C.tmp\IE10-neutral.Extracted.cab /quiet /norestart
00:15.616: INFO: Process exit code 0x00000002 (2) [The system cannot find the file specified. ]
00:15.616: ERROR: Neutral package installation failed (exit code = 0x00000002 (2)).
00:15.616: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
00:15.616: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
00:15.663: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
00:15.663: INFO: Waiting for Active Setup to complete.
00:15.725: ERROR: Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
00:15.741: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
00:15.834: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE18E1C.tmp
00:15.850: INFO: Unable to remove directory C:\Windows\TEMP\IE18E1C.tmp, marking for deletion on reboot.
00:15.850: INFO: Released Internet Explorer Installer Mutex
Kann mir jemand sagen, warum es auf dem einen klappt und hier nicht?
Habe es auch schon manuel versucht, doch das geht auch nicht. Auf der IE11 lässt sich nicht installieren.
Danke schon mal im Voraus für eure Tips.
Gruß Stephan.